Terms of service

Terms of Service

Welcome to Gentro. By accessing or using our website, you agree to be bound by these Terms of Service.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, pricing, or other content are error-free.

3. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Payment must be completed before orders are processed and shipped.

4. Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud or unauthorized activity.

5. Shipping and Delivery

Delivery estimates are provided for convenience only and are not guaranteed. Gentro is not responsible for delays caused by shipping carriers, customs, weather, or circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

7. Prohibited Uses

You may not use our website:

  • For unlawful purposes

  • To violate laws or regulations

  • To transmit malicious software

  • To interfere with website security

  • To engage in fraudulent activities

8. Limitation of Liability

To the maximum extent permitted by law, Gentro shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Gentro operates.

10. Contact Information

Questions regarding these Terms may be sent to:

support@gentro.store