Contact information

Contact Us

We're here to help.

If you have any questions regarding orders, shipping, returns, products, or general inquiries, please don't hesitate to contact us.

Customer Support

Email: support@gentro.store

Response Time

Our support team typically responds within 24–48 business hours.

Business Hours

Monday – Friday

9:00 AM – 6:00 PM

Need Help?

For faster assistance, please include your order number and a detailed description of your inquiry when contacting us.

Thank you for choosing Gentro.